• Senior Digital Product Manager

    Job Locations US-Washington DC
    Client Services
    Regular Full-Time
  • Overview

    What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure?


    You get one of the fastest growing consulting companies in the United States. While we may be a new name in consultancy, we were born from a storied one. Guidehouse was founded in 2018 as an evolution of PwC Public Sector with a mission to help our clients deliver on their mission; providing bold new strategies that catalyze transformative results across all ends of the enterprise. We embrace brilliance. We embrace independence. Join us.


    The Digital Product Manager is responsible for planning, leading, organizing, and motivating Agile project teams to achieve a high level of performance and quality in delivering Agile projects that provide exceptional business value to clients. They will be responsible for managing several concurrent high visibility projects using Agile and rapid prototyping methods in a fast-paced environment that will cross multiple business divisions and may play a number of different roles in actual practice:


    • At a team level, playing a Scrum Master role to help put in place the appropriate people, processes and tools
    • Training and coaching members of the team as needed to optimize the efficiency for product delivery
    • In situations that require a hybrid Agile approach, using good judgment and skill to develop a project management approach that is suitable for planning and managing the effort to achieve the project goals within designated project constraints


    In performing these roles, the Digital Product Manager will be expected to use a high level of knowledge and experience in blending traditional project management principles and practices with an Agile/Rapid prototyping development approach in the right proportions to fit client needs with the appropriate level of planning and provide the right balance of agility and predictability.


    • Guiding the team and organization on how to use Agile/Scrum practices and values.
    • Organization and coaching the client and team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
    • Supporting and educating the Product Owner, especially with respect to refinement and maintaining the product backlog.
    • Work with the product owner to prioritize features for the team so that the team delivers user stories at a consistent pace,
    • Develop relevant metrics that help the team see how they are progressing and provide management insight regarding the performance of the team
    • Implement the use of a trusted system whereby the status of tasks, milestones and the project’s status is always visible to the team and to other stakeholders
    • Building a collaborative, trusting and safe environment where problems can be raised with an emphasis of problem solving.
    • Ability to help teams perform at a high level internally and across the organization
    • Lead brainstorming sessions to uncover and understand user needs
    • Work closely with technical lead to break down business requirements and translate them into actionable software requirements for developers
    • Perform hands-on reviews to ensure quality deliverables while improving the quality assurance process.
    • Facilitate daily standups, sprint planning, sprint review and sprint retrospectives
    • Resolve project, design or resource issues before they cause schedule delays
    • Work closely with the team to develop a continuous improvement program that empowers the team through adoption of measurable best practices and methods
    • Demonstrate critical and analytical thinking


    Basic Qualifications: Possess industry experience managing Agile teams. Ability to deliver on rapid prototyping efforts. Highly organized

    Minimum Years of Experience: 8

    Minimum Degree Required: Bachelors

    Degree(s) Preferred:

    Certifications Preferred: Certified Scrum Master (CSM) and/or Agile Certified Practitioner (ACP), SAFe


    Knowledge Preferred

    • Solid understanding of software development life cycle models as well as expert knowledge of both Agile/Scrum and traditional project management principles and practices and the ability to blend them together in the right proportions to fit a project and business environment
    • A proven track record of successfully implementing software, web and app development projects using Agile/Scrum methodologies including experience as a Project Manager managing large, complex projects in a high-tech development environment with multi-function teams.
    • 5+ years of experience in Scrum Master Role for a web or app development team that was applying Scrum principles, practices, and theory.
    • Experience overseeing multi-function project teams with at least 10-15 team members including Designers, Developers, Business Analysts, Data/Analytics and QA Personnel
    • Proven expertise working with Confluence and JIRA
    • Expert knowledge of product management
    • Knowledge of Human Centered design principles and knowledge of techniques used to gain insights into customer needs
    • Proven ability to support Customer Experience teams in understanding user needs.
    • Balanced business/technical background:
      • Sufficient level of technical background to provide highly-credible leadership to development teams and to be able to accurately and objectively evaluate complex project risks and issues



    Skills Preferred

    • Excellent skills and knowledge of servant leadership, facilitation, situational awareness, conflict resolution, continual improvement, empowerment, and increasing transparency.
    • Experience with widely successful Agile techniques: User Stories, Test Driven Development, Continuous Integration, Continuous Testing, Pairing, Automated Testing, Agile Games.
    • Excellent communication and mentoring skills.
    • Communicate precisely and clearly, both orally and in writing, with people at all levels with a strong command of the English language
    • Must have detail-oriented, highly analytical, estimating, and problem solving skills
    • Build working relationships with clients and team
    • Experience facilitating collaborative internal and external workshops
    • Experience recruiting and building a team
    • Maintain clear and open communication channels to manage expectations
    • Organization, planning, and presentation skills
    • Strong negotiation and interpersonal skills
    • Ability to handle and track multiple projects simultaneously
    • Effectively prioritize projects and manage changes and customer expectations
    • Ability to motivate software development teams

    Additional Requirements

    • This position requires successful completion of a background check and employment verification.
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.



    Guidehouse is an affirmative action and equal opportunity employer. Employment decisions will be made without regard to race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or other characteristics protected by law.


    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.


    Benefits include:

    • Medical, Rx, Dental & Vision Insurance
    • Personal and Family Sick Time & Company Paid Holidays
    • Parental Leave and Adoption Assistance
    • 401(k) Retirement Plan
    • Student Loan Paydown
    • Basic Life & Supplemental Life
    • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Tuition Reimbursement, Personal Development & Learning Opportunities
    • Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach
    • Emergency Back-Up Childcare Program


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