• Senior Technical Project Manager - Senior Associate

    Job Locations US-Washington DC
    Client Services
    Regular Full-Time
  • Overview

    What do you get when you bring together the brightest minds and place them into an exciting, fast-paced environment that fosters intellectual growth and rewards based on impact, not tenure?


    You get one of the fastest growing consulting companies in the United States. While we may be a new name in consultancy, we were born from a storied one. Guidehouse was founded in 2018 as an evolution of PwC Public Sector with a mission to help our clients deliver on their mission; providing bold new strategies that catalyze transformative results across all ends of the enterprise. We embrace brilliance. We embrace independence. Join us.


    The Sr. Technical Project Manager shall support the DOJ as it provides the SOC as a service to other Federal Agencies. The contractor shall conduct business relationship management (BRM) to plan and manage on-boarding the customer to SOCaaS. The Sr. Technical Project Manager will work closely with and in support of the SOCaaS Program Manager. They will possess a significant amount of technical security operations knowledge and networking knowledge in addition to the ability to develop a program framework and documentation in support of SOCaaS. The Sr. Technical Project Manager should also possess knowledge of ISO 20000 as the SOCaaS is ISO 20000 certified.


    • SOCaaS program formulation


    • Build easily deployable capabilities with a repeatable workflow for SOCaaS. This will permit the JSOC to onboard Federal customers quickly with consistent results.


    • Act as the liaison between the customer and the SOCaaS Program Manager


    • Gather requirements, establish service level agreements (SLA), develop reporting processes and report formats. BRM services also include managing the operational relationship between JSOC and the customer, resolving all issues and coordinating service action items.


    • Plan and on-board the customer agency to SOCaaS to include: integrate all system and security logs into the JSOC security incident event management system (SIEM); integrate customer endpoints into the JSOC endpoint detection and response (EDR) console; establish incident management system workflows; establish customer user accounts; and develop automated analysis and reporting capabilities


    • Coordinate deployment of services (network transition, reporting and monitoring


    • Assist and coordinate with the OCIO network team and other IT service organizations with design, documentation, and deployment planning for capability to monitor, assess, and report security events.


    • Once the customer is on-boarded, ensure JSOC monitoring, detection, reporting, incident management, hunt, cyber intelligence and security sensor configuration services is in accordance with the customer’s service level agreement.


    • Manage communications with the customer


    • Develop documentation for the SOCaaS program such as SLAs, CONOPS, cost model, etc.


    • Ensure the SOCaaS program is meeting its SLAs


    • Plan and conduct (in coordination with the SOCaaS program manager) periodic meeting with customers, per SLA requirements to review the service and discuss issues


    • Support SOCaaS Program Manager in expanding the service and acquiring new customers (prepare presentations, coordinate meting etc.)


    • Support preparing cost estimates for potential new customers.


    • Support and ensure compliance of the service to ISO 20000


    • Develop new processes, evaluate and improve existing processes relevant to the SOCaaS program






    • Minimum of 8 years of experience as a Technical Project Manager supporting tactical and/or strategic levels


    • Demonstrated knowledge of SOC operations; knowledge of the systems, procedures and methods SOC operation.


    • Minimum of five years SME experience in the area of Network operation


    • Superb communication skills, both written and oral.



    • Technical certifications (MCSE, CCNA, etc)


    • Security certifications (CISSP, CEH, etc).



    Security Clearance: Top Secret


    Additional Requirements

    • This position requires successful completion of a background check and employment verification.
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.


    Guidehouse is an affirmative action and equal opportunity employer. Employment decisions will be made without regard to race, color, religion, sex, age, national origin, military status, veteran status, handicap, physical or mental disability, sexual orientation, gender identity, genetic information or other characteristics protected by law.


    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.


    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.


    Benefits include:

    • Medical, Rx, Dental & Vision Insurance
    • Personal and Family Sick Time & Company Paid Holidays
    • Parental Leave and Adoption Assistance
    • 401(k) Retirement Plan
    • Student Loan Paydown
    • Basic Life & Supplemental Life
    • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Tuition Reimbursement, Personal Development & Learning Opportunities
    • Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach
    • Emergency Back-Up Childcare Program


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