• Salesforce Solution Architect

    Job Locations US-CA-Sacramento | US-Washington DC | US-IL-Chicago | US-TX-Austin | US-NY-New York City
    ID
    2019-2808
    Category
    Client Services
    Type
    Regular Full-Time
  • Overview

    Interested in working with talented people to help develop innovative solutions to some of society’s most complex and challenging problems?  We are Guidehouse, a leading consulting firm serving the public sector and commercial clients with specialized capabilities in strategy, technology, and risk management.  You may not yet know our name, but we have a rich history.  Guidehouse is a combination of PwC’s former public sector practice and Navigant’s deep expertise in energy, financial services and healthcare.

     

    We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on impact, not tenure. Our firm is at the forefront of an emerging model solving complex problems that stretch across government and private companies, affording our people the opportunity to be on the cutting edge of the consulting profession. By focusing on markets facing transformational change, technology-driven innovation, and significant regulatory pressure, our employees also develop and deploy world class knowledge and problem solving that leads to breakthrough solutions.

    Responsibilities

    The Salesforce.com Solution Architect at Guidehouse is a client-facing, subject-matter expert role. Candidates should have deep functional Salesforce Platform expertise and strong interpersonal skills. The Solution Architect is responsible for client delivery, proposal support, new business opportunity identification, knowledge management, and must be able to materially influence the successful outcome of specific objectives of the Guidehouse Salesforce practice growth. The Solution Architect owns the solution construction including the engagement approach and technical components presented to the client. 

     

    • Responsible for the overall design of the functional Salesforce.com solution and for recommending best practice solution designs based on client business needs
    • Manage complex projects including responsibility for project timelines, deliverables, and resources during all project phases, from requirements gathering through go-live and post deployment client support
    • Provide detailed level of pre-sales support to include effort estimates and staffing decisions for proposed solutions
    • Lead Discovery and requirements refinement sessions to uncover customers’ business, functional, and technological requirements and synthesize requirements to create clear and comprehensive user stories and solution design documentation
    • Design elegant, innovative Salesforce solutions involving: configuration of Salesforce and Managed Packages, creation and refinement of complex data models, external integration, business process automation, and other custom functionality
    • Articulate the benefits and risks to a solution’s feasibility and functionality
    • Participate in practice development and continuously look to improve the delivery model and implementation process
    • Contribute significantly to thought leadership across the platform including ideation and design of new accelerators
    • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions
    • Provide hands-on, expert-level technical assistance, coaching and mentoring to developers and other junior staff

    Qualifications

    Required:

    • Active multi-cloud Salesforce certifications and ability to achieve additional relevant certifications upon hire
    • 7+ years of external consulting experience
    • 5+ years (7+ years preferred) of Salesforce implementation experience in an agile development environment
    • 5+ years of experience identifying and documenting business process requirements, developing process flow analysis, data modeling, functional design experience, and creating project plans
    • 5+ years project management experience in a technology or consulting setting
    • 5+ years leading dynamic and highly effective teams on both small and enterprise engagements, facilitate meetings, lead customer support projects, mentor teams of junior team members and effectively manage client escalations
    • Proven ability to design and optimize business processes and integrate processes across disparate systems, incorporating best practices
    • Experience writing user stories to capture Salesforce requirements
    • Experience designing or building Salesforce integrations with 3rd party applications
    • Experience with data migrations from third party systems to Salesforce
    • Excellent client-facing written and oral communications skills, relationship focus, and strong technical and business acumen
    • Detail-oriented with the ability to quickly assimilate and apply new concepts, business models, and technologies
    • Strong problem-solving skills, ability to multi-task, and a high degree of emotional intelligence
    • BA/BS degree in Computer Science, Engineering, or Business

    Desired:

    • MBA preferred
    • Public Sector experience preferred, but not required

    Additional Requirements

    • This position requires successful completion of a background check and employment verification.
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

    Disclaimer

    About Guidehouse 

    With a unique blend of large firm resources and an entrepreneurial collaborative culture, Guidehouse is where your purpose, passion, and expertise transforms organizations.

    Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges with a focus on markets and clients facing transformational change, technology-driven innovation and significant regulatory pressure. Across a range of advisory, consulting, outsourcing, and technology/analytics services, we help clients create scalable, innovative solutions that prepare them for future growth and success.  Headquartered in Washington DC, the company has more than 7,000 professionals in more than 50 locations.

    If you’re passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at www.guidehouse.com

    Additional Requirements

    • This position requires successful completion of a background check and employment verification.
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

    Disclaimers

    Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

     

    Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

     

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

     

    Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

     

    Rewards and Benefits

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

     

    Benefits include:

    • Medical, Rx, Dental & Vision Insurance
    • Personal and Family Sick Time & Company Paid Holidays
    • Parental Leave and Adoption Assistance
    • 401(k) Retirement Plan
    • Student Loan Paydown
    • Basic Life & Supplemental Life
    • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Tuition Reimbursement, Personal Development & Learning Opportunities
    • Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach
    • Emergency Back-Up Childcare Program

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