• Test Job 1

    Job Locations US-Washington DC
    ID
    2010-1000
    Category
    Administrative
    Type
    Regular Full-Time
  • Overview

    Interested in working with talented people to help develop innovative solutions to some of society’s most complex and challenging problems?  We are Guidehouse, a leading consulting firm serving the public sector and commercial clients with specialized capabilities in strategy, technology, and risk management.  You may not yet know our name, but we have a rich history.  Guidehouse is a combination of PwC’s former public sector practice and Navigant’s deep expertise in energy, financial services and healthcare.

     

    We offer an exciting, fast-paced environment that fosters intellectual growth and rewards individuals based on impact, not tenure. Our firm is at the forefront of an emerging model solving complex problems that stretch across government and private companies, affording our people the opportunity to be on the cutting edge of the consulting profession. By focusing on markets facing transformational change, technology-driven innovation, and significant regulatory pressure, our employees also develop and deploy world class knowledge and problem solving that leads to breakthrough solutions.

    Responsibilities

    As a member of the Account Services Department, the Manager will work closely with the iCIMS customers to ensure all their needs and expectations are met.

    - The Manager should have a strong knowledge of ASP systems and the ability to quickly learn and master the iRecruiter system to effectively communicate to customers the best and most efficient methods of utilizing iCIMS products.

    - The Manager should possess outstanding interpersonal skills and the ability to effectively manage multiple accounts.

    - The Manager is expected to be able to identify a customer's needs and when new opportunities exist to add additional products and services.

    - Participation in sales presentations through conference calls and seminars, on-site customer meetings, and client surveys.

    - Work with the iCIMS Marketing team to develop client references, case studies, and testimonials.

    - Proactively contact assigned clients and work towards 100% renewal rate.

    - Work escalated customer issues.

    - Some travel required.

    Qualifications

    - Bachelor degree with strong academic track record.
    - Experience with all Microsoft Windows operating systems
    - Hands-on user for Microsoft Internet Explorer and related web-based technologies.
    - Must have strong interpersonal, verbal and written communication and presentation skills.
    - Ability to work with minimal supervision or formal structure.
    - Previous experience with client relations and experience in HR systems and/or software project management are significant plus.

    Disclaimer

    About Guidehouse 

    With a unique blend of large firm resources and an entrepreneurial collaborative culture, Guidehouse is where your purpose, passion, and expertise transforms organizations.

    Guidehouse is a leading global provider of consulting services to the public and commercial markets with broad capabilities in management, technology, and risk consulting. We help clients address their toughest challenges with a focus on markets and clients facing transformational change, technology-driven innovation and significant regulatory pressure. Across a range of advisory, consulting, outsourcing, and technology/analytics services, we help clients create scalable, innovative solutions that prepare them for future growth and success.  Headquartered in Washington DC, the company has more than 7,000 professionals in more than 50 locations.

    If you’re passionately motivated to make a difference and deliver exceptional work, we invite you to learn more about your career opportunities at www.guidehouse.com

    Additional Requirements

    • This position requires successful completion of a background check and employment verification.
    • The successful candidate must not be subject to employment restrictions from a former employer (such as a non-compete) that would prevent the candidate from performing the job responsibilities as described.

    Disclaimers

    Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

     

    Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

     

    If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

     

    Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.

     

    Rewards and Benefits

    Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

     

    Benefits include:

    • Medical, Rx, Dental & Vision Insurance
    • Personal and Family Sick Time & Company Paid Holidays
    • Parental Leave and Adoption Assistance
    • 401(k) Retirement Plan
    • Student Loan Paydown
    • Basic Life & Supplemental Life
    • Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
    • Short-Term & Long-Term Disability
    • Tuition Reimbursement, Personal Development & Learning Opportunities
    • Skills Development & Certifications
    • Employee Referral Program
    • Corporate Sponsored Events & Community Outreach
    • Emergency Back-Up Childcare Program

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